Head of People and Culture

Head of People and Culture


up to c. £45,000



Job Description

The Head of People & Culture role is part of the business Leadership Team (LT) and, as a member of the LT, you will participate in business planning and strategy whilst performing a key day-to-day operational role. You will therefore be responsible for meeting both team and business level KPIs.

Reporting to the Managing Director, day-to-day you will have overall functional responsibility for talent recruitment and selection, HR processes and procedures, staff engagement, retention, training, and wellbeing, as well as general office management.

You will line manage administrative staff and work directly with team managers providing support and guidance to ensure the smooth running of the company from a people perspective.

You will be responsible for our recruitment and selection strategy, identifying new and innovative ways to fill our growth needs. This will involve training and supporting team managers as they interview and select candidates for their teams. We need the Right People in the Right Seats playing to their Unique Ability, this will be your goal.

You will be responsible for shaping and maintaining our staff benefits program as well as our performance management system and staff wellbeing reviews. Working with the Managing Director and finance department, you will facilitate payroll, bonuses, promotions and pay reviews. You are responsible for the creation and upkeep of HR processes and procedures and ensuring compliance across the company. You will advise senior management on HR and employment legislation.

You will gather training and development requirements form team managers and devise a training program that meets the Company’s growth requirements.

As a senior manager, you will act as a day-to-day cultural ambassador & role model for our Company’s values; creating a fun & challenging environment, you will always be expected to behave in line with our values & represent the business to clients appropriately.

Core accountabilities

  • LMA of administrative staff.
  • Talent recruitment and selection.
  • HR and H&S processes and procedures.
  • Staff wellbeing and culture.
  • Staff training and development.
  • Cultural ambassador and role model for the Company’s values.

Successful Applicant

The ideal person

  • Shares our values
  • People-focused and passionate about developing others.
  • At least 6 years demonstrable experience in a similar role, ideally in an independent agency environment.
  • Inspires trust, confidence, and ambition in others.
  • Values honest, healthy discussions that tackle problems head on.
  • Strong focus and ability to identify and get the few critical things done.
  • Commercially astute and able to balance the needs of the business with individuals.
  • A strong coaching ability to mentor and nurture the team.
  • Excellent leadership, interpersonal, strong decision making and delegation skills.
  • An ability to work under pressure and do what it takes to get a result.
  • Significant experience¬†creating and implementing people-related strategies.
  • Recruitment experience, including interviewing for technical roles and developing innovative ways of sourcing and attracting candidates.
  • Have excellent oral and written English communication skills.
  • Be a self-starter and excellent problem solver.
  • Be able to handle highly confidential information in an honest and trustworthy way.