Interim HR Officer (FTC until March 2022)

Interim HR Officer (FTC until March 2022)


c. £25,650 pa



Job Description

This role can be PART TIME or FULL TIME and is a mix of office and home based.





  • To provide advice on a full range of HR policies and procedures and terms and conditions of employment to managers, staff and local TU Reps, taking into account employment legislation. 
  • To deliver a timely, effective and responsive HR service to all categories of staff ensuring effective relationships are maintained to enable the People function to influence managers to take responsibility for actively managing staff.
  • To liaise with line managers as well as legal experts in respect of disciplinary and grievance matters to ensure that cases are progressed fairly and in line with procedure, policy and employment legislation.
  • To Interpret policies and legislation when managing caseloads, providing accurate advice to ensure appropriate outcomes achieved.  Liaising and taking guidance form peers and, legal team where appropriate.
  • To provide advice on employment legislation, terms and conditions of employment and HR Policies and Procedure in line with best practice.
  • To work closely with, and develop good working relationships with line managers and staff side representatives on a range of formal and informal matters, ensuring a partnering approach is achieved.
  • To work with managers and staff to resolve queries within their level of knowledge and experience.
  • To work with managers in developing action plans to address any workforce issues identified through workforce reports, sickness audits etc.
  • To ensure information on employment issues and HR policies is disseminated as appropriate across the organisation.

Employment Relations

  • To manage a caseload of investigations and employee relations issues, to conclusion, covering a broad range of workforce matters supporting managers accordingly
  • To provide advice and guidance on a range of employment matters 
  • To support managers in the management of both short-term and long-term sickness absence.
  • To advise and support line managers and staff in relation to ill health retirement, ill health redeployment and in making reasonable adjustments for workers with disabilities and protected under the Equality Act.
  • To work with and guideline managers in planning a range of HR issues including recruitment and selection, end of fixed term contracts, redeployment, absence management, grievance and disciplinary processes
  • To participate in Agenda for Change Job Evaluation procedures and panels; advising managers on the job evaluation process and panel outcomes.
  • To advise on pay issues for staff and managers as appropriate.

Information Resources

  • Responsible for ensuring that internal databases and spreadsheets are updated and maintained promptly to ensure information is accurate at the point of asking. 
  • Support ongoing monitoring activity to help identify issue or undue delays, which may require action.
  • Responsible for delivering and providing management information, e.g. sickness trends to colleagues for inclusion in corporate updates/papers and Welsh

Government information

  • Assist with the maintenance of the Electronic Staff Record (ESR) and to provide Managers with accurate and relevant workforce data reports.
  • Required to work with a variety of IT tools including SharePoint, intranet, internet, MS Office, ESR and TRAC.


  • In conjunction with Shared Services, support managers to ensure the provision of a responsive, high quality recruitment service, providing advice and support for recruitment interviews and assessments, including senior level recruitment. 
  • To work with, advise and guide line managers in planning of recruitment and selection, ending of fixed term contracts and redeployment.
  • Undertake thorough analysis of incremental credit applications in line with policy recommending approval/non-approval of applications to the HR Business Partners


To deliver a customer focused and user-friendly service which provide accurate, timely, professional advice to managers and maximises the use of appropriate technology and resources e.g., Business Support Centre, ESR, spreadsheets, SharePoint.


To seek continuous improvement opportunities within the People Team to reduce inefficiencies and cost and propose these to the relevant member of the team for further discussion.


To assist the Senior HR Advisors, HR Managers and HR Business Partners with specific HR related projects as required, for example Organisational Change and TUPE.




Deliver and develop HR skills training sessions as required in a variety of locations across Wales.


To coach managers in finding solutions to the people management challenges and issues they encounter enabling them to act in an efficient, confident and consistent manner.


To mentor, support and guide HR Officers and HR Administrators in HR matters.


Successful Applicant

Person specification: ESSENTIAL


  • Educated to degree level or equivalent
  • CIPD Level 5 qualification or equivalent demonstrable experience
  • Associate membership of the Chartered Institute of Personnel and Development
  • Sound working knowledge of a range of HR policies and procedures
  • Good understanding of how employment law is applied in the workplace
  • Experience of working within an operational HR role
  • Employee relations case management experience
  • Effective communication skills both written and oral
  • Ability to maintain a balanced and objective view and provide competent and impartial advice/make decisions in relation to complex HR issues
  • Ability to use own initiative and to escalate issues in a timely manner where unable to resolve
  • Ability to build effective working relationships with managers, service leads and other stakeholders
  • Proven ability to meet deadlines and work under pressure, including the ability to undertake several initiatives at a time with the ability to prioritise own workload
  • Good planning, organisational and interpersonal skills
  • Additional demonstrable qualities that may be beneficial to the role, e.g. care, compassion, competence, communication, courage and commitment
  • Willingness and ability to travel between sites.