Part-Time HR Business Partner – BRIDGEND/WFH

Part-Time HR Business Partner – BRIDGEND/WFH


to £51,733 pa pro-rata

Part Time


Job Description

Part-Time Human Resources Business Partner


Pay Grade:                                £48,033 – £51,723 pro rata

Hours of Work:                       0.5 – 0.6 of full time – Approx. 18 – 22 hours per week


Responsible to:                      Chief Operating Officer & Director of Improvement


Responsible for:                     HR Lead for the organisation and key member of Management Team


Key Relationships:                 Ombudsman, Directors, Managers, Head of Corporate Services, Head of Casework Support, Trade Unions, staff.  


Overview:  This is a part-time role.  The HR Business Partner will provide a highly effective business-focused HR input to support the organisation in meeting its business objectives and in ensuring that the Ombudsman provides excellent services.

The postholder will be a key member of the Management Team and will deliver human resource planning, performance management support, HR casework and will lead learning and development plans and activities.   The postholder will also ensure that we have appropriate and effective reward & recognition arrangements and will guide and implement organisational change.  The HR Business Partner will ensure our HR practices and policies are current and that they reflect good practice and our values. 

Current projects:

Develop the Ombudsman’s People Strategy to support our corporate and operational plans

Review our Reward & Recognition arrangements

Implement our competency framework across the organisation

Work to secure greater focus across the organisation on results and outputs rather than inputs

Develop improved and consistent performance management framework for all staff and managers








Successful Applicant




  • CIPD qualified with current membership
  • Extensive experience in a senior HR professional role, and demonstrable skills in ensuring HR arrangements and approaches help meet business objectives and priorities.
  • Experience of guiding and shaping learning & development activity
  • Knowledge of employment law and HR best practice
  • Experience in managing organisational change
  • Ability to conduct HR casework professionally and effectively
  • Possessing a ‘can do’ attitude with the ability to solve problems and make informed decisions and challenge appropriately, you will maintain the highest standard of oral and written communication skills.
  • Have a personal and professional standing to command respect of your colleagues and others, and have interpersonal skills and the ability to influence change within PSOW
  • Able to work on own initiative.
  • Able to plan and complete work to meet tight timescales and to produce good levels of work output and work quality.
  • Experience of providing a service which is fair and equitable to all regardless of age, disability, ethnicity, sex, gender reassignment, pregnancy or maternity, sexual orientation, religion or belief, whether they are married or in a civil partnership, or on the basis of any other irrelevant consideration.
  • Proven competence with IT systems.
  • Absolute discretion and an understanding of the need for confidentiality.



  • Experience in, or clear understanding of, public services.
  • Ability to communicate in Welsh
  • Broad knowledge and understanding of the Ombudsman’s jurisdiction, and of the operation of relevant legislation and complaints procedures (or an ability to gain this understanding).
  • Full driving licence, willing to drive to undertake work/role and use of car for work purposes