Purpose              

To work with the Regional Management teams, under the direction of the Head of HR, to deliver the business aligned People Plan/HR strategy and provide coaching and support to members of the supported management teams in line with HR delivery model.

Provides pro-active, value add HR support to the area on short to medium term and operational people issues.

Key Contacts     

Regional Head of HR, Senior HRBP’s, HRBP’s, HR Centres of Expertise (COE), HR Services and payroll; Regional SLT, Managers, Supervisors and Employees; Trade Union representatives

Accountabilities

• Work closely with the business to implement and deliver the HR Strategy/People Plan to include; workforce planning, talent, succession planning and change management, in order to support business objectives and drive a high performance culture.
• Develop strong working relationships with members of the management and supervisory teams and other relevant stakeholders in order to understand key performance and people issues.
• Coach, advise and challenge managers, where appropriate, on short and medium term HR issues as required in order to build their knowledge and capability.
• Reinforce the ownership of people management by the business and line managers and support the HR delivery model. Ensure that line managers are conversant with and consistently apply HR related company policies and procedures.
• Provide accurate and timely management information and data analytics to drive performance and support strategic workforce planning requirements.
• Partner with key stakeholders to ensure all HR projects and initiatives are appropriately communicated and effectively implemented on a regional basis.
• Provide operational HR Support on organisational change projects including restructures, redundancies and TUPE, driving and championing the implementation of HR solutions within the supported business area, gaining acceptance from key stakeholders.
• Provide full HR case management of any absence, grievance and disciplinary or other employee relations issues.
• Where required, lead or contribute to group HR projects and initiatives.

Skills, experiences, qualifications and competencies

Essential:

• Demonstrates strong business/commercial acumen and understanding of business needs.
• Proven experience of working in partnership and building strong working relationships with managers in a complex working environment.
• Passionate about customer service with ability to articulate previous achievements through business deliverables.
• Knowledge and experience of implementing best practice HR solutions to drive a high performance culture.
• Experience of coaching and influencing managers.
• Excellent communication skills and ability to negotiate and influence effectively with all levels of an organisation.
• Understands how to work with the business to identify, develop and retain talent.
• Excellent technical HR Knowledge
• Educated to degree level and CIPD qualified or relevant experience to demonstrate level of competence.
• Involvement in organisation change programmes e.g. Restructures, Redundancy, TUPE

Desired:

• MCIPD/post-graduate human resources qualification.
• Experience of managing projects to successful conclusion.
• Experience of working within a unionised environment.